Customer Service

Dec 15, 2013

Service that makes customers stick, not switch!

Customer Service. We all strive to deliver it, right? At the very least, we all SAY we do. Just remember the last time you had a miserable experience at an establishment who makes it a point to talk about their great service! The bottom line.

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Aug 5, 2013

Talking to customers — what a concept!

Small businesses need to offer better means of online communication to meet growing customer demand, according to new research on customer service. Talk to your Customers The most irritating trait a company can display is failing to have its contact details on its website. The.

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Aug 5, 2013

WOW-ing your customers!

I am always on the lookout for a book to add to my personal library. Seldom will you find me walking past a bookstore unless time is of the essence (and even then, it’s a tough decision. Just ask my wife…).   Some time ago.

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